Property Management Guide
Manage your tenants, properties, and maintenance requests with Staffify AI. Sync data from your existing property management system and let AI handle tenant interactions 24/7.
Overview
The Property Management module connects your existing PMS (Yardi, AppFolio, Buildium, etc.) to Staffify AI. Your AI agents can then identify tenants automatically, look up lease details, create maintenance tickets, and answer common questions about the property.
Recommended Setup by Company Size
| Company Size | Recommended Setup |
|---|---|
| Small (1-50 units) | Manual entry + CSV import |
| Medium (50-500 units) | Generic API sync to your existing PMS |
| Enterprise (500+ units) | Pre-built integrations (Yardi, AppFolio, etc.) |
In This Guide
Features
Tenant identification, lease lookup, maintenance tickets, and more.
How It Works
Architecture overview: sync, identify, and respond to tenant requests.
Data Source Setup
Connect your PMS via API or CSV import.
Setup Wizard
Step-by-step guide through the configuration wizard.
Auth Types
Bearer token, API key, Basic Auth, and custom header options.
OAuth2 Setup
Configure OAuth2 for platforms like AppFolio.
Field Mapping
Map your PMS fields to Staffify tenant and property data.
Sync Logs
Monitor sync status, errors, and last-updated timestamps.
Circuit Breaker
Automatic protection when your PMS API is unavailable.
Example Conversation
See a full tenant interaction from greeting to resolution.
Troubleshooting
Fix sync errors, missing tenants, and authentication failures.
Need Help?
Having trouble with your property management integration? Our team is here to help.