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DocsWebhooksRetry Policy

Retry Policy

Staffify expects a 2xx response within 10 seconds. If delivery fails, we retry with increasing delays.

AttemptDelayDescription
1st (initial)ImmediateFirst delivery attempt
2nd (retry 1)30 secondsAfter first failure
3rd (retry 2)2 minutesAfter second failure
4th (retry 3)15 minutesAfter third failure (final attempt)

Auto-Disable

After 50 consecutive failures across all deliveries, the endpoint is automatically disabled to prevent unnecessary load on your server. You can re-enable it from the dashboard at any time, which resets the failure counter.

Delivery Logs

All delivery attempts are logged with request/response details. You can view logs in the dashboard for any endpoint, filter by event type or status, and debug failed deliveries. Logs are retained for 7 days.

Webhook Retry Policy